If there is a problem with the quality of our print, or we have made a mistake and you're not happy, we will refund the full price of the product in question or reprint it free of charge.
Certain matters are beyond our control, we cannot be responsible for:
- Design errors introduced by the customer in the document creation process.
- Spelling, punctuation or grammatical errors made by the customer.
- Poor quality or low-resolution of uploaded images, logotypes etc.
- Errors in user-selected options such as choice of finish, quantity or product type.
- Your approval of a design with errors.
This guarantee is limited to reprinting the original order quantity or refunding the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. Warwick Print is not liable for Postal Service errors, including loss or delay.
We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.